Yes, we offer convenient mobile repair services. Our technicians can come to your doorstep to perform the repair, providing a hassle-free experience. Alternatively, you can mail your device to us for a quick turnaround time.
Frequently Asked Questions (FAQ)
What types of repairs do you offer?
We offer a comprehensive range of repair services for iPhones and MacBooks, including:
- Glass & LCD Replacement
- Battery Replacement
- Charging Port Repair
- Water Damage Repair
- Microphone Repair
- Ear Speaker Repair
- Loudspeaker Repair
- Camera Repair
- MacBook LCD Replacement
Do you offer a warranty on your repairs?
Yes, we provide a warranty that covers any defects in materials or workmanship for the parts and services we offer. However, the warranty does not cover physical damage, water damage, or tampering with the device after the repair. For more details, please refer to our Warranty Disclaimer.
What should I do if my iPhone has been water damaged?
If your iPhone has been exposed to water, immediately turn it off, do not press any buttons, and do not attempt to charge it. Place it in a bag of rice or wrap it in a paper towel, then contact us to arrange for repair. Our skilled technicians will use a six-step process to try and save your device.
How long does a typical repair take?
Repair times can vary depending on the type of repair needed. Mobile repairs are often completed within an hour, while mail-in repairs are typically completed and returned within a few days. For specific time estimates, please contact our customer service team.
What should I do if my iPhone’s battery isn’t holding a charge?
If your iPhone’s battery isn’t holding a charge or gets too hot, it’s time for a replacement. Our skilled technicians use brand-new, high-quality replacement parts to ensure maximum battery life. Contact us to arrange for a mobile or mail-in battery replacement service.
Can you fix my iPhone’s camera?
Yes, we carry top-of-the-line replacement components for rear-facing cameras. Our technicians can restore your iPhone’s camera to full functionality, ensuring you can capture amazing images and videos again.
What if my loudspeaker or ear speaker isn’t working?
We can repair or replace both the loudspeaker and ear speaker on your iPhone. Our technicians use premium replacement parts to ensure clear and crisp sound quality, so you can enjoy conversations and audio without any issues.
How do I arrange for a repair?
To arrange for a repair, simply contact our customer service team to schedule a mobile service appointment or to receive instructions for mailing in your device. We aim to make the repair process as convenient and efficient as possible.
Do you provide diagnostics services?
Yes, we offer a 99-cent Diagnostics Service to accurately identify the issue with your device. Our professionals will pinpoint the problem and contact you with the solution. This service is available through our mobile service or by mailing in your device.
What if my charging port isn’t working?
If your charging port isn’t working, our technicians can diagnose and repair the issue. We carry ideal replacement parts for damaged charging ports and can perform the repair through our mobile service or via mail-in.
Can you replace the back glass on my iPhone?
Yes, we can replace the back glass on models such as the iPhone 12, 13, 14, and 15. Our technicians use high-quality replacement parts to restore the pristine look and feel of your iPhone.
Is there anything I should do before sending my device in for repair?
We recommend backing up your device before sending it in for repair to prevent any data loss. Additionally, please ensure your device is turned off and packaged securely to avoid further damage during shipping.